What is Magic Link?
Magic link is a passwordless authentication method. Instead of remembering a password, you click a link sent to your email.How It Works
Benefits
No Passwords
Nothing to remember or reset
Secure
Link expires after 1 hour
Simple
One click to sign in
Works Everywhere
Any device with email access
Security Considerations
| Aspect | How It’s Handled |
|---|---|
| Link expiration | 1 hour validity |
| Single use | Each link works once |
| Email security | Relies on your email account security |
| No stored secrets | Granite never stores your password |
Troubleshooting
I didn't receive the email
I didn't receive the email
- Check spam/junk folder
- Verify you entered the correct email
- Wait a minute and try again
- Contact your IT if your company blocks emails
Link says 'expired' or 'invalid'
Link says 'expired' or 'invalid'
- Links expire after 1 hour
- Each link works only once
- Request a new link from the login page
Link opens wrong page
Link opens wrong page
- Clear your browser cache
- Try a different browser
- Make sure you’re clicking the full link
Tips
If you sign in frequently, consider using Google OAuth for faster access.